Confidentiality & Patient Information

Patient Confidentiality

All information which the Practice holds about patients remains confidential at all times and will not be disclosed to a third party outside of the NHS without the written consent of the patient.

Some information may be reported within the NHS, this includes data which may be required to enable research and training of staff and the planning of health services .Wherever possible this information remains anonymous. If you have concerns about how this information will be used, please discuss this with your GP who will explain how you can refuse to consent to this. Information can be provided to the patient, by arrangement.

Copies of medical records may be provided although this may incur a charge.

Chaperone Policy

The Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure should they wish. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, ie, a trained member of staff. Where possible, we would ask you to make this request when you book your appointment so that the necessary arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However, occasionally it may be necessary to reschedule your appointment.

Your healthcare professional may also require a chaperone to be present for certain consultations, in accordance with the Chaperone Policy.

If you would like to see a copy of our Chaperone Policy, or have any questions or comments regarding this, please contact our Business Manager.