Friends and Family

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The Friends and Family Test has been created to provide services with the ability to identify the areas that service users feel that need improvement as well as recognising good practice in the quality of care provided to NHS patients and service users. By asking service users if they would recommend the service to their friends and family, it allows services to capture the level of care that they are providing and how they can aim to improve it. The test has been put into place to ensure the NHS remains vigilant to ensure that patients are not subjected to poor quality of care in the future.

If you have any questions please ask one of our team

Please follow the link to leave your feedback or you can also fill in a card that is available at reception

www.iwantgreatcare.org/gpsurgeries/inclusion-healthcare

Friends and Family Results

The NHS Friends and Family Test Results December 2014

The NHS Friends and Family Test Results January 2015

The NHS Friends and Family Test Results February 2014