Appointments

Appointments can be made in the following ways:

Book on the day

Appointments are available for morning and afternoon to book at 8.30am on the day. These can be booked by calling 0116 221 2780 (The lines do become very busy so please be persistent.) or alternatively you can attend the drop in centre at the Dawn Centre (where clinicians are available Mon – Fri from 8.30am)

Online booking

You need to have a personal account created , this will allow you to book available appointments for the same day or up to 2 weeks in advance, as well as changing or cancelling any existing bookings. To register for your own account please speak to our receptionist or If you already have these details please click on following link.

Patient Logon

Home visits

Please be aware that home visits are strictly for patients who are seriously ill and whose medical condition prevents them from attending the surgery. Please be aware that the doctor can see six patients at the surgery in the time it takes to do one home visit.

Late Attendance

Please ensure that you arrive on time for your appointment, as it is not always possible to fit you into the surgery at another time. If you are late you may be asked to rebook your appointment. This decision will be made by the clinician.

Cancellations

Please try to cancel your appointment at least 2 hours in advance where possible, this is to allow us to use your appointment for somebody else.

111 (out of hours)

The new NHS 111 service is now available to all our patients. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones – just dial 111.

call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact us at the surgery or your local pharmacist in the usual way.If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.For immediate, life-threatening emergencies, continue to call 999.